HVAC Technical Advisor

We are looking for a Technical Advisor for the Kingspan Technical Insulation business. You will be based at our Basildon site in Essex, working 39 hours per week Monday - Friday.

As the HVAC Technical Advisor you will be responsible for providing technical advice to customers, as well as to both internal and external Kingspan employees.

• Responds to all requests for technical advice received, via various media (telephone/ email).
• Ensures best practice advice is given at all times, in line with industry and company guidelines.
• Produce heat transfer and associated calculations, for pipework and ductwork insulation according to industry standards. Providing a further understanding of the calculations standards and methods to customers
• On occasions, attend customer meetings with Area Sales Managers / Business Development Managers.
• Is aware of, and pays attention to, Key Performance Indicators.
• Contribute to the development of technical solutions by sharing information and reporting issues to the Line Manager.
• Contribute to product testing, certifications and the review of product literature.

• A strong aptitude for mathematics, science, and technical problem-solving.
• The ability to interpret technical specifications and product data.
• Strong problem-solving and analytical skills.
• A basic understanding of building services and construction practices..
• Strong written and verbal communication skills
• Excellent customer service skills, with an ability to set and adhere to customer service goals.
• Excellent telephone manner.
• IT proficient, with a technical bias.
• Excellent time management skills, being highly efficient and well organised.
• High attention to detail at all times.
• Demonstrates the ability to interpret and apply mathematical formulas relevant to HVAC industry calculations.

• Understanding of building physics.
• Presentation skills.

• 25-days annual leave plus bank holidays
• Contributory pension scheme
• Profit related bonus
• 4x Salary life assurance
• Employee Assistance Programme
• Cycle to work scheme
• Discounted health care

We are entrepreneurial, collaborative, and we stand behind a common cause - better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.