Project Support Specialist

Are you a confident self-starter with a keen eye for detail and a passion for compliance? Ford Credit is looking for a Project Support Specialist to join our dynamic team. This role is critical in supporting our response to the FCA Motor Finance redress scheme and ensuring adherence to Consumer Duty regulations.

Please note:
This is a fixed term contract for 18 Months.

Essential Criteria:

• Strong relationship‑building skills with internal and external stakeholders.
• Exceptional attention to detail and organisational skills.
• Excellent verbal and written communication, with the ability to simplify complex messages.
• Ability to deliver accurate work under tight deadlines.
• Self‑motivated and proactive approach to tasks.
• Understanding of Consumer Duty and fair customer treatment.

Desirable Criteria:

• Knowledge of marketing‑related regulatory and compliance matters.
• Prior experience in Motor Finance.

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.

As part of our pre‑employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

If you are concerned about applying due to disability, please contact us; we’re an inclusive team and would like to discuss what adjustments we can make to support your application.

This position is based in Dunton and it is expected the successful candidate will be able to attend the Dunton Campus for a minimum of 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.

• Build and maintain strong relationships with Marketing, Project, and Compliance teams.
• Prepare and validate materials to support the FCA Motor Finance redress scheme.
• Represent Marketing in meetings related to compliance and regulatory information.
• Assist with ad‑hoc compliance and control work streams.
• Support additional projects within Marketing and Business Operations as needed.