Complaints Investigator – Resident-Focused
Listed on 2026-10-19
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Government
Human Services/ Social Work, Public Health
Basildon Borough Council is recruiting a Complaints Resolution Officer to support Housing Ombudsman cases in a social housing environment. The role is temporary (6 months), full-time, on-site in Basildon, with a requirement to travel around the borough and access to a vehicle.
You will manage Stage 1 and Stage 2 complaints, conduct investigations, draft responses, and coordinate across service areas to ensure timely, fair outcomes and learning for the organisation.
This posting is for the Housing Complaints Investigator – Resident-Focused role at New Start, based in Basildon, England, United Kingdom.
This role, Housing Complaints Investigator – Resident-Focused at New Start, could be your next opportunity.
Are you ready to take on the Housing Complaints Investigator – Resident-Focused role at New Start?
We would love to welcome a new Housing Complaints Investigator – Resident-Focused to our group in Basildon, England, United Kingdom.
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