Patient Pathway Officer - Colposcopy

Mid and South Essex NHS Foundation Trust Patient Pathway Officer - Colposcopy

The closing date is 11 March 2026

Within this role you will work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs.

You will support the Patient Pathway Coordinator in providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks referral to Treatment target.

You will possibly need to provide cross-cover for other PPC/PPO to ensure a consistent and effective administration service is maintained at all times.

The post holder will play a key role in delivering efficient administrative processes, working closely with fellow Patient Pathway Coordinators to ensure every patient's journey is smooth, well-managed, and aligned with agreed targets and timelines. They will use digital tracking systems to quickly locate case notes and investigation results, while ensuring all patient information is accurately maintained and updated within the relevant systems.

You will take responsibility for booking and rearranging patient appointments as needed, while supporting the Patient Pathway Coordinator in setting up, reviewing, and adjusting clinics in collaboration with clinicians to meet demand and enhance patient and stakeholder experience. The role also involves assisting coordinators, divisional managers, and clinicians in managing clinic capacity, including communicating with patients regarding cancellations and re-bookings.

The post holder will contribute to the induction of new administrative staff across the team and the wider Trust, sharing knowledge and supporting colleagues to embed best practice. They will also provide cross-cover for other PPCs and PPOs, ensuring the delivery of a consistent, reliable, and high-quality administrative service at all times.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Are you looking for an exciting role using your unique qualities, then we want to hear from you. For full details about this varied and rewarding role, please see attached job description. We look forward to your application.

• Experience of working in a hospital - similar environment
• Strong organisational skills
• Innovative, able to problem solve and make decisions appropriate to level of post.
• Can work with minimal or no supervision
• Experience of working in a high-pressure environment
• Understanding of NHS England cervical screening and RTT pathways
• Able to effectively manage numerous, conflicting priorities to a tight deadline
• Understanding of the operational management of the NHS and the delivery of services
• Previous NHS Experience

• Educated to GCSE standard including maths and English or equivalent

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid and South Essex NHS Foundation Trust

£24,937 a year Per Annum (Pro Rata for Part Time)

Permanent

Full-time, Job share, Flexible working, Compressed hours