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IT Support Team Lead — Hybrid, Customer‑Focused

Job in Basildon, Essex County, SS14, England, UK
Listing for: Stonebridge - Mortgage & Insurance Network
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Stonebridge - Mortgage & Insurance Network is seeking an IT Support Team Leader to oversee the Internal IT Support team, delivering responsive, customer‑focused support across the business. You will act as escalation point for complex issues and drive improvements.

Hybrid work and a chance to influence service delivery are key aspects of the role. The ideal candidate has senior service desk or 2nd line experience, strong Microsoft 365 and AD skills, and a customer‑first mindset.

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