Material Planning & Logistics Coordinator

At Percepta, we bring first-class service across each market we support and, as an MP&L Operations Co-Ordinator
, you will play a key role in ensuring the efficient movement of automotive components across the supply chain whilst enjoying the satisfaction of being part of a unique culture.

Contract Type: Full-Time, Permanent, Hybrid Working
Working Hours: Monday to Friday, 8:00am - 4:00pm (30-minute lunch, 37.5 hours per week)
Salary: £27,000 per annum
Location: Dunton, Essex SS15 6EE

We are looking for an MP&L Operations Co-Ordinator to join our Ford Component Sales team in Dunton. This role supports the Material Planning & Logistics function, ensuring the smooth movement of parts and materials across the supply chain while maintaining excellent service levels for customers and stakeholders.

• Monitor part availability and manage customer backorders.
• Communicate stock availability and delivery updates to customers.
• Liaise with suppliers, logistics providers, warehouse teams, customers, and Ford stakeholders.
• Raise purchase orders and support replenishment activities.
• Investigate and resolve shortages, short shipments, damaged parts, and supplier delivery issues.
• Coordinate inbound and outbound logistics activities.
• Support inventory management and stock accuracy processes.
• Maintain accurate records across supply chain and inventory systems.

• Review customer orders and part availability.
• Monitor and manage backorders.
• Contact customers with updates regarding stock availability and delivery status.
• Liaise with suppliers regarding outstanding deliveries and shipment schedules.
• Investigate shortages, damaged goods, and shipment discrepancies.
• Raise purchase orders and coordinate replenishment requirements.
• Prepare export and customs documentation.
• Update inventory, logistics, and ordering systems.

• Previous experience within Supply Chain, Logistics, Material Planning, Inventory Control, Purchasing, Customer Service, or a similar operational role.
• Strong organisational skills and attention to detail.
• Experience managing customer orders, stock movements, or supplier relationships.
• Strong communication and stakeholder management skills.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Good problem-solving and analytical skills.
• Strong Microsoft Excel and general IT skills.
• Experience using ERP, inventory management, purchasing, or logistics systems.
• Knowledge of transport, customs, export documentation, or logistics operations would be advantageous.

• Work with a global organisation supporting one of the world's leading automotive manufacturers.
• Flexible hybrid working environment.
• Opportunity to develop your career within Supply Chain, Logistics, Purchasing, and Operations.
• Collaborative and supportive team environment.
• Opportunity to make a tangible impact on customer satisfaction and operational performance.

• 22 days Annual Leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays.
• Life Assurance 4 x annual salary.
• Contributory pension scheme.
• Private Medical Insurance.
• Comprehensive travel insurance for you and family in line with Scheme rules.
• Discounted dental scheme.
• Discounts on brand new vehicles.
• Employee Assistance Program (EAP).

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

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