Director of Operations – Wealth

Director of Operations – Wealth page is loaded## Director of Operations – Wealth locations:
Basildon, UKtime type:
Full time posted on:
Posted Todayjob requisition :
R37756

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
** Job Description
***
* Job Title:

Director of Operations
**** Locations**:
London/Essex | Hybrid
** Get To Know the Role
** We are seeking an experienced and strategic Director of Operations to lead the operational function of our wealth platform and complex wealth clients. This role is central to scaling operational infrastructure, enhancing client experience, and driving transformation across onboarding, custody, settlements, reporting, and regulatory compliance. You will oversee daily operations, lead cross-functional initiatives, and act as a senior stakeholder in shaping the Wealth platform’s growth and resilience.
** Why You Will Love It Here!**
* ** Flexibility**:
Hybrid Work Model & a Business Casual Dress Code, including jeans
* ** Your Future:
** Professional Development Reimbursement
* ** Work/Life Balance:
** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* ** Your Wellbeing:
** Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* ** Diversity & Inclusion:
** Committed to Welcoming, Celebrating and Thriving on Diversity
* ** Training:
** Hands-On, Team-Customized, including SS&C University
* ** Extra Perks:
** Discounts on fitness clubs, travel and more!
** What You Will Get to Do:
**** Strategic Leadership
*** Define and execute the operational strategy aligned with business growth and client needs
* Lead transformation initiatives to digitise and streamline operational workflows
* Act as a senior advisor to executive leadership on operational matters and client servicing models
** Client-Centric Operations
*** Ensure seamless onboarding, account setup, and ongoing servicing
* Manage bespoke client structures including multi-jurisdictional accounts, trusts, and alternative assets
** Platform & Process Oversight
*** Partner with product and technology teams to enhance platform capabilities and scalability
* Ensure operational readiness for new product launches / new clients
** Risk, Controls & Compliance
*** Maintain robust control frameworks to mitigate operational, regulatory, and reputational risks.
* Ensure compliance with FCA, MiFID II, FATCA, and other relevant regulations.
* Lead operational audits, regulatory reviews, and internal assessments.
** Team Leadership & Development
*** Build and lead a high-performing operations team
* Foster a culture of accountability, service excellence, and continuous improvement
* Manage resource planning, succession, and talent development
** Stakeholder Engagement
*** Serve as a senior point of contact for internal stakeholders, clients, custodians, and vendors
* Provide clear and timely communication on operational performance, risks, and initiatives
* Represent operations in governance forums and strategic planning sessions
** Additionally
* ** Comply with the regulatory regime and all relevant FCA regulations to ensure compliance and fair outcomes for clients and investors
* Maintain a client and customer centric approach with "doing things right" and "Treating Customers Fairly" at the heart of all you do
* Be open and transparent with clients, employees, industry bodies and regulators
* Keep knowledge up to date on relevant industry changes and developments
* Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties

Behave to a high personal standard in line with SS&C’s  Code of Conduct and Ethics and also the  FCA conduct rules:
* You must act with
** integrity
* ** You must act with
** due care**, skill and diligence
* You must be
** open
* * and cooperative with the FCA, the PRA and other regulators
* You must pay due regard to the
** interests of customers
** and treat them fairly
*…