Sister​/Charge Nurse

As a Sister/Charge Nurse, you will lead donor-facing teams and blood collection activities to deliver a safe, high-quality donation experience. You will play a vital role in ensuring donor and patient safety, maintaining regulatory compliance, and achieving operational targets while promoting excellent standards of care. As a visible clinical leader, you will support, motivate and develop colleagues, oversee donor eligibility and care, manage clinical risks, and drive continuous improvement.

Working closely with multidisciplinary teams, you will champion NHS Blood and Transplant’s values, ensuring every donor receives a compassionate, professional and positive experience while helping to save and improve lives through the collection of safe blood products.

• Lead donor-facing teams and blood collection activities to ensure a safe, effective and positive donation experience.
• Provide visible clinical leadership, setting clear expectations and supporting teams to achieve operational and quality objectives.
• Act as the expert in donor eligibility, donor care and the management of adverse donation events.
• Ensure compliance with regulatory requirements, policies, standard operating procedures and clinical governance processes.
• Monitor performance, analyse clinical data, identify areas for improvement and support delivery of key performance indicators.
• Investigate incidents, complaints and quality concerns, implementing corrective actions and sharing learning with colleagues.
• Coach, mentor and develop staff, delivering training and supporting ongoing competency assessments and professional development.
• Promote service improvements, support change initiatives and contribute to audit, research and innovation activities.
• Manage session resources, stock, equipment and workforce deployment to maximise productivity and donor safety.
• Deputise for the Senior Sister/Senior Charge Nurse/Donor Centre Manager when required.

Your working hours will be:

On a shift basis but, the normal hours for this role are 4 days per fortnight. Early shifts start at 07:30am and finish 17:30pm. Late shifts start at approximately 10:30am and finish 20:30pm, this will be roughly 9 and half hour days.

Weekend and bank holiday working will be required. You can expect to work some long hours, but you won’t be working more than four days a week.

Experience and Knowledge

• Substantial management and leadership experience within a clinical environment.
• Experience of leading and implementing change, while motivating and supporting teams to deliver high standards of care.
• Excellent verbal and written communication skills, including the ability to influence, negotiate and build effective working relationships.
• Strong analytical, decision-making and problem-solving skills, with experience of risk management, performance management and clinical governance.
• Experience of mentoring, coaching and developing colleagues, alongside a commitment to continuous learning and improvement.

Qualifications and Training

• Registered Nurse with current Nursing and Midwifery Council (NMC) registration (Part 1 Adult/General, Level 1 or
  2).
• Evidence of ongoing professional development and commitment to continued learning.
• Experience of managing clinical environments within a regulatory framework such as Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
• Knowledge and understanding of BSQR and GMP requirements.
• Valid UK driving licence.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives…