CRM Administrator

Salary:

Competitive Salary + Bonus + Excellent Benefits

CRM Administrator - Basildon – Burdens and Fusion Utilities

We are Burdens and Fusion Utilities, a part of the Infrastructure division within Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

you’ll be responsible for:

• Actively sourcing upcoming infrastructure projects via platforms like Glenigan, Barbour ABI, Linked In, and Construction Enquirer to grow a high-quality pipeline of leads for Wolseley Infrastructure.

• Building and maintaining relationships with key suppliers and stakeholders to share project insights and drive collaboration.

• Engaging with customers and internal teams to qualify leads, coordinate pricing opportunities, and ensure national project coverage.

• Managing project data in Salesforce to maintain accurate records and support seamless communication across functions.

• Presenting priority projects to internal stakeholders, supporting strategic decision‑making and business growth.

This is a full‑time, permanent role working 40 hours per week, Monday to Friday between 8 a.m. and 5 p.m.

• Experience in conducting desktop research using platforms like Glenigan, Barbour ABI, Linked In, and Construction Enquirer to ifentify leads would be an advantage.

• Skilled at maintaining accurate records and project tracking through CRM tools (, Salesforce) and Microsoft Office applications.

• Able to engage professionally with stakeholders via phone and email to qualify leads and build strong working relationships.

• Strong communication and organisational skills to deliver clear insights and support business development.

We look forward to receiving your application!