Trade Sales Counter Person

Overview

Join the UK’s No1 Trade Kitchen Supplier Howdens as a Trade Counter Salesperson and be the first point of contact for our trade customers, building lasting relationships and making sure every visit counts. If you enjoy talking to customers, understanding their needs and turning conversations into sales, this role puts you right at the centre of the action. You’ll quickly build product knowledge and confidence, allowing you to offer practical advice and sell solutions that help trade customers get the job done.

Managing your own account base, leads and new business opportunities, you’ll play a direct role in driving sales and hitting targets. Working as part of a busy, close-knit team, you’ll support each other, share knowledge and keep the depot running smoothly.

• Deliver great customer service and handle enquiries with confidence and professionalism
• Achieve and exceed individual targets while supporting overall depot performance
• Sell the full range of products and services face to face and over the phone
• Generate and follow up on leads to drive sales
• Process orders, provide pricing and quotations, and manage delivery expectations
• Support the warehouse when needed to keep the depot running smoothly
• Maintain a safe and compliant environment in line with health and safety standards

• Experience in a sales, retail or customer service environment
• Motivated by driving sales and delivering excellent customer service
• Able to adapt quickly and manage a varied, fast paced workload
• Confident and friendly communicator who builds strong customer relationships
• Able to clearly explain products and solutions to trade customers
• Team player who confidently contributes to the performance of the depot

• Competitive salary, brilliant bonuses and outstanding depot incentives
• Excellent pension plan with up to 12% company contribution
• Up to 32 days annual leave, including bank holidays (entitlement rises with service)
• Generous staff discount on Howdens products
• Buy‑as‑you‑earn share scheme
• 40 hour working week
• No evening, Sunday or Bank Holiday working
• Virtual GP access and wellbeing support for you and your family
• A strong team culture and supportive depot environment