Sales Specialist

Company Description Padel Services Limited is a telecoms provider focused on transforming how small and medium-sized businesses communicate. Founded by industry professionals with over 45 years of combined experience, the company is built on principles of simplicity, consistent excellence, and an enjoyable working culture. Padel Services invests heavily in leading cloud technology partners to stay ahead of industry developments and deliver innovative, tailored solutions.

The business supports clients ranging from those with straightforward needs to complex multi-site, multinational deployments, providing a trusted, concierge-style service. Team members join a company that values innovation, customer-centricity, and long-term relationships with both clients and colleagues.

Role Description This full-time, on-site Sales Specialist role is based in Basildon and focuses on driving new business and nurturing existing client relationships in the SME telecoms market. Day-to-day responsibilities include identifying and qualifying leads, conducting consultative sales calls and meetings, and presenting tailored telecom and cloud solutions that meet each client’s needs. The Sales Specialist will prepare proposals and quotations, manage the sales pipeline, and follow up consistently to close opportunities.

The role also involves providing high-quality customer service, coordinating with internal teams to ensure smooth onboarding, and supporting training or product demonstrations for clients when required. The Sales Specialist is expected to maintain accurate CRM records, monitor market trends and competitor activity, and contribute ideas to improve sales processes and customer experience.

Qualifications

• Candidates should possess strong Sales skills, including lead generation, consultative selling, and pipeline management.
• Candidates should possess excellent Communication skills, both verbal and written, to present solutions clearly and build rapport with diverse stakeholders.
• Candidates should possess high-quality Customer Service skills, with a focus on responsiveness, problem-solving, and client satisfaction.
• Candidates should possess Training and Sales Management skills, such as supporting product demonstrations and contributing to team sales initiatives.
• Experience in B2B telecoms or technology solutions sales is highly beneficial.
• Ability to work on-site in Basildon, meet targets, and manage time and priorities effectively.
• Comfort with CRM tools, basic IT proficiency, and a data-driven approach to tracking performance.
• Relevant vocational training or a degree in Business, Sales, Marketing, or a related field is an advantage.