Trade Parts Advisor

Service House, West Mayne, Basildon, Essex, SS15 6RW
United Kingdom

Trade Parts Advisor Basildon Full Time £37,000 – £38,500 OTE per year

Job Type: Full-Time Permanent

Salary: £37,000 – £38,500 OTE per year

Toomey Motor Group is one of the largest and most established motor retail groups in Essex, representing several leading vehicle manufacturers. With a long-standing reputation for excellence in both customer service and performance, we continue to grow and innovate across all areas of our business.

As part of our continued expansion, we are looking for an ambitious and customer-focused Trade Parts Advisor to join our Basildon branch — someone with a passion for parts and a drive for sales success.

This is a sales-focused position, responsible not only for handling trade parts enquiries but also for actively identifying sales opportunities and helping to grow our trade business. You will play a vital role in generating revenue through the accurate and efficient supply of vehicle parts while building long-term relationships with trade customers.

• Proactively identify customer needs and promote additional parts, upsells, and add-ons where appropriate.
• Respond to trade and retail enquiries via phone, email, and in person, providing expert advice and guidance.
• Use internal systems and parts catalogues to process orders quickly and accurately.
• Follow up on enquiries and quotes to convert into confirmed sales.
• Build strong relationships with new and existing trade customers to support ongoing business.
• Support the parts team in achieving monthly sales targets and KPIs.
• Process payments and maintain accurate sales records.
• Assist with stock checks and ensure parts inventory is well maintained.

We are looking for a target-driven and customer‑orientated individual who can bring strong sales acumen to the role. A confident communicator with a keen eye for opportunity, you should be comfortable working in a busy, commercial environment.

• Proven experience in a Parts Advisor or Trade Parts Sales role (2 years+ preferred).
• Strong sales mindset with the ability to spot and convert opportunities.
• Excellent product knowledge and understanding of the motor trade industry.
• Confident communication skills and professional customer handling.
• Proficient with IT systems; experience with Kerridge/Keyloop DMS is beneficial.
• Organised, motivated, and able to thrive under pressure.

• Monday to Friday: 07:30 – 17:30

• On-target earnings: £37,000 – £38,500 per year (dependent on experience and performance)
• 23 days annual leave plus bank holidays
• Perkbox – employee perks and discounts platform
• Ongoing training and progression opportunities within the group

• Automotive industry: 1 year (preferred)
• Parts sales/advisor: 2 years (preferred)