Customs Clearance Coordinator

Job Title: Customs Clearance Coordinator
Location: Basildon, Essex (SS14 3HJ
)
Job Type: Permanent, Full-Time
Hours: Monday to Friday

We are recruiting on behalf of a well‑established international freight forwarding and logistics organisation based in Basildon, Essex. They are looking for an experienced Customs Clearance Coordinator to join their growing Customs team.

This is a great opportunity for someone with hands‑on customs declarations experience who wants to develop within a professional, collaborative environment — working with a business that has a strong track record across the UK and internationally.

• Completing customs import, export and cross‑trade declarations accurately using CDS (Customs Declaration Service)
• Ensuring timely clearance of goods in compliance with HMRC regulations
• Applying Import Duties, VAT and Postponed VAT Accounting (PVA) correctly
• Carrying out spot checks and preparing weekly reports for management
• Managing customer quotations — responding within 2 hours of receipt
• Maintaining accurate invoicing within 48 hours of activity
• Building strong relationships with internal teams and external stakeholders
• Identifying and implementing workflow efficiencies
• Providing holiday and sickness cover as required

• 1–3 years' experience in Customs, Imports or Customs Compliance
• Practical experience using the Customs Declaration Service (CDS)
• Solid knowledge of UK customs regulations, UK Trade Tariff and commodity classifications
• Familiarity with SPS controls, CITES, ETSF and transit procedures (advantageous)
• Experience with HMRC amendment and duty reclaim processes
• Background in road transport, freight forwarding or logistics is a plus
• Strong attention to detail and ability to prioritise effectively
• Confident communicator with good customer service skills
• Proficient in Microsoft Office 365, particularly Word and Excel

• 20 days' annual leave plus bank holidays, with a loyalty scheme adding up to 5 additional days
• Milestone Day — an extra paid day off for a meaningful personal occasion
• Enhanced pension contributions
• Access to an employee discounts and benefits platform

Apply directly through Indeed or send your CV to co