Import Customs Operator

Import Customs Coordinator

Basildon, Essex

Full-time Permanent

Salary: £27,000 - £28,000 depending on experience

We're recruiting on behalf of a large, well-established organisation for an Import Customs Coordinator to join their team in Basildon .

This is a great opportunity for someone with customs/import experience who is looking to join a busy and supportive environment where they can further develop their career in customs operations and compliance.

The Role

As an Import Customs Coordinator, you'll play a key role in ensuring the smooth and compliant movement of goods through customs. You'll be responsible for completing import declarations, supporting customs operations, and helping to ensure shipments are processed accurately and efficiently.

This role would suit someone with previous experience in customs clearance who has a good understanding of UK import procedures, customs regulations, and compliance requirements.

Key Responsibilities

Prepare and complete import customs declarations accurately and within required deadlines

Support the timely clearance of goods while ensuring compliance with customs regulations and internal procedures

Check customs entries, identify any discrepancies, and escalate issues where needed

Ensure duties, VAT and associated charges are applied correctly

Maintain accurate records and update customs systems and internal platforms

Liaise with customers, internal teams and other stakeholders to provide updates and resolve queries

Assist with invoicing and ensure completed activities are billed within agreed timescales

Support the wider customs team with day-to-day operational tasks and service delivery

Help identify process improvements and efficiencies within customs workflows

Provide holiday and sickness cover where required

About You

To be considered for this role, you should have:

Previous experience in a customs, imports or customs compliance role

Experience completing import declarations using CDS

Good knowledge of UK customs procedures, import compliance and HMRC requirements

Understanding of commodity codes, duty/VAT processes and customs documentation

Strong attention to detail and a high level of accuracy

Good communication and customer service skills

The ability to manage your workload, prioritise tasks and work to deadlines

Confidence working both independently and as part of a team

Desirable Experience

The following would be advantageous:

Experience with in logistics, freight forwarding, customs brokerage or transport

Knowledge of transit procedures and ETSF operations

Familiarity with import licensing requirements and customs amendments

Experience with Postponed VAT Accounting (PVA)

Working Hours

Monday to Friday

8:30am - 5:30pm