Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator

Location: Basingstoke (Hybrid option available)
Salary: £13.50 per hour
Hours: Full-time, Monday to Friday
Contract Type: This is a temporary assignment for 8-12 weeks, with possibility to remain further.

About the Role: We are seeking a proactive and detail oriented Administrator to join our administration team based in Portsmouth. This is an excellent opportunity for someone who thrives in a fast-paced environment.

In this important role, you'll provide vital administrative support across a responsive repairs and servicing operations. You'll be responsible for managing work orders, processing invoices, maintaining accurate records, and delivering excellent customer service.

Key Responsibilities:

• Develop a working knowledge of the in-house Database
• Raise and manage internal and external work orders for servicing and repairs
• Ensure repairs are costed, closed, and processed accurately and within set time frames
• Monitor and support team performance to help meet service level agreements
• Work collaboratively with other departments to maintain service quality
• Assist with budget tracking and support cost control and efficiency measures
• Process purchase orders and external invoices accurately and promptly
• Generate regular reports and maintain key administrative records
• Maintain and update Fire Safety Assessment records; raise relevant work orders
• Respond to telephone and Microsoft Teams enquiries in a professional manner
• Carry out general administrative tasks, including preparing letters, reports, minutes, and quotations

What We're Looking For:

• GCSEs or equivalent in Maths and English
• Experience in an office or administrative environment
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Excellent attention to detail, organisational skills, and communication abilities
• A team player with a positive and proactive approach
• Commitment to equality, diversity, and maintaining a safe working environment
• Ability to travel independently as require
• Knowledge or experience of responsive repairs - desirable

To apply , please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed).