HMCTS - PSROperational Support Officer

Job in Basingstoke, Hampshire County, RG21, England, UK

Listing for: Brook Street

Full Time position
Listed on 2026-05-08

Job specializations:

Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Government Administration

Salary/Wage Range or Industry Benchmark: 12.86 GBP Hourly GBP 12.86 HOUR

Position: HMCTS - PSR2 Operational Support Officer Roles

Administrative Officer (AO)

Location: Basingstoke
Pay Rate: £12.86 per hour
Assignment: Temporary (With strong potential for extension)
Start Date: ASAP
Working Pattern: Full-time, office based

About the Role

We are currently recruiting for an Administrative Officer (AO) to join a busy Magistrates Court in Basingstoke. This is an excellent opportunity for someone looking to gain valuable experience within a respected public sector organisation while developing strong administrative and customer service skills.

This is a varied and rewarding role where you will play an important part in supporting the day‑to‑day operation of the court.

What You'll Be Doing

Providing administrative support to ensure the smooth running of court operations
Preparing and processing legal documents accurately and efficiently
Managing emails, calls, filing, and general office tasks
Liaising with court staff, legal professionals, and external stakeholders
Delivering a professional and courteous service to members of the public
Assisting with court hearings, including occasional ushering duties
Processing payments and updating court records
Supporting virtual hearings (CVP) where required

What We're Looking For

Previous administrative experience (ideally 1-2 years, but transferable skills considered)
Strong communication skills and a high level of attention to detail
Good IT skills, including Microsoft Office
Ability to work in a fast‑paced environment and manage a varied workload
A professional, calm and approachable manner, particularly when dealing with the public

Qualifications

GCSEs (A*‑C) or equivalent, or relevant administrative experience

What You'll Gain

Experience working within a public sector environment
Exposure to a professional, structured workplace
The opportunity to build administrative, organisational, and stakeholder engagement skills
A varied role where no two days are the same

Additional Information

This role is fully office based in Basingstoke
An enhanced DBS check will be required prior to starting
Interviews will be informal and held in person

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