Patient Receptionist & Admin – Primary Care Team

Job Title

Receptionist/Administrator

CGH Partnership, Basingstoke

£24,960.00

37.5 hours per week (5 positions)

• Respond to patient queries and liaise with the wider primary care team.
• Manage appointment requests and signpost patients to a range of services.
• Maintain patient records and ensure confidentiality.
• Email, scan, and code clinical correspondence.
• Process prescription requests.
• Utilise information systems to support efficient workflow processes.

• Reception or customer care experience essential.
• Excellent verbal and written communication skills.
• Basic PC skills (Word, Excel, email).
• Ability to work within procedures and maintain data security.
• Previous NHS experience welcome but not essential.

• 27 days annual leave plus bank holidays pro rata.
• Access to bespoke learning management system and annual formative clinical assessments.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans.
• Discount cards.
• Employee wellbeing services including free yoga videos and wellbeing app.

At Operose Health, we provide local primary care at scale, aiming to improve access, outcomes and patient experience. Our values are Caring, Ambitious, Resourceful, and Excellence, reflected in how we support patients and colleagues.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.