Centre Assistant​/Front of House Coordinator

Centre Assistant / Front of House Coordinator

Basingstoke Hampshire

Salary: £24,785 plus benefits

Working Pattern: Monday to Friday, 8:30am - 5:00pm

About the Role

We are seeking a Centre Assistant / Front of House Coordinator to join a busy and professional business centre in Basingstoke. .

This is a varied and people-focused role, ideal for someone with a background in customer service, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment.

You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the centre.

Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support, making this a great opportunity for someone who enjoys variety and responsibility.

Key Responsibilities Front of House & Client Services

• Welcome clients, visitors and contractors in a friendly and professional manner
• Act as the first point of contact for enquiries
• Build strong relationships with clients and their teams
• Support client onboarding and departures
• Assist with day-to-day client requests and queries
• Help create a positive and professional business environment
• Support client events and engagement activities

Centre Operations & Facilities Support

• Ensure the business centre is clean, presentable and well maintained
• Prepare offices, meeting rooms and communal areas for client use
• Manage incoming post and deliveries
• Replenish refreshments and office supplies
• Support basic maintenance and liaise with contractors when required
• Follow Health & Safety procedures and standards

Administration & Reporting

• Maintain accurate occupancy and client records
• Update internal systems and reports
• Support business rates administration and council correspondence
• Assist with general office administration and ad hoc tasks

About You

We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service.

You will ideally have experience in:

• Customer Service
• Hospitality or Retail
• Reception / Front of House
• Office Administration
• Facilities or Business Support roles

You will also have:

• Strong communication and interpersonal skills
• A professional and friendly approach
• Good organisational skills and attention to detail
• Confidence using Microsoft Office and general systems (training can be provided)
• A proactive and reliable attitude
• Ability to manage multiple tasks in a busy environment
• A strong focus on customer experience

What's on Offer

• £24,785 per annum
• Monday to Friday - no weekends
• Full-time, 37.5 hours per week
• 6-month fixed term contract with immediate start available
• Friendly and supportive team environment
• Modern, professional business centre setting
• Great exposure to client services, operations and facilities

Apply Now

If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant, we would love to hear from you.

Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.