Administration Support - Outreach

The post holder will provide a full secretarial and administrative service to support the sepsis agenda and critical care outreach team. This will include the Marthas Rule service. The post holder will be expected to develop in-depth specialist knowledge of the team/service and the ability to provide detailed advice and information to whoever requests it. The role will require constant awareness of the work and key priorities of the department.

The post holder will be responsible for collating and validating patient data as well as assessing and monitoring divisional performance against key national targets. The post holder will be responsible for gathering data to support our CQUIN for the timely identification of patients with sepsis in emergency departments and acute inpatient settings.

• Responsibility for providing a full secretarial and administrative service to the designated teams. This will include diary management, management and production of all correspondence and the development and maintenance of document management systems.
• Ensure the quality, consistency and credibility of information used and proactively investigate and resolve actual and potential risks to achievement of Trust targets. Escalate unresolved issues as appropriate.
• Analyse patterns and problems within the data of patient pathways to propose improved processes that will influence working practices. Supported by the Division Performance Lead, implement changes within own and other work areas, when relevant.
• To monitor e‑mail and other correspondence and respond where appropriate. To bring essential items to the attention of the designated Managers for action.
• Preparation and management of key meetings and events such as training days. This will include drafting of agenda, production of formal minutes, dealing with action points, tracking progress on actions and booking of venues.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites:
Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search or .

More information about our Trust and this role can be found on the Job Description and Person Specification document attached.

If you have any questions or would like to discuss the role with our team please contact us.

• Grade Achieved C or above in GCSE English Language
• NVQ Level 3 or equivalent within administration or equalent
• Equivalent Knowledge and skills through alternative study employment experience
• Evidence of continuous professional development
• ECDL, or other information technology/word processing qualifications

• Experience of working in a busy customer focussed environment
• Knowledge and experience of a wide range of administrative procedures and proven implementation capability.
• Establishing and maintaining coherent and efficient office systems.
• Diary management and co-ordinating meetings and events.
• Experience of developing effective administrative systems and processes, overseeing and performance managing their implementation.
• Experience of working within the medical, NHS or public sector.
• Knowledge of medical terminology

• Computer literate;
  Word Processing, e‑mail /software – send/receive documents, use attachments.
• Ability to learn new systems.
• Effective verbal, written and inter-personal communication skills, with the ability to establish effective working relationships
• Ability to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detail.
• Effective organisational skills and ability to manage time and prioritise work
• Attention to detail and high level of accuracy
• Ability to manage conflicting and ever-changing priorities
• Excellent…