Receptionist​/Administrator

Job title:

Receptionist/Administrator

Location:

CGH Partnership, Basingstoke
Salary: £24,960.00

Hours:

37.5

Help us deliver great primary care by improving access, outcomes and patient experience. At Operose Health we deliver local primary care at scale, and our values of caring, ambition, resourcefulness and excellence guide our work.

• Respond to patient queries and liaise with the primary care team.
• Manage appointment requests, signpost patients to services and maintain patient records and confidentiality.
• Email, scan and code clinical correspondence.
• Process prescription requests.
• Utilise information systems to support efficient workflow processes.

• Reception or customer care experience; excellent communicator (spoken and written).
• Basic PC skills including Word, Excel and email.
• Ability to work within processes, maintain confidentiality and data security.
• Previous NHS experience is welcome but not essential.

• 27 days annual leave plus bank holidays pro rata.
• Access to bespoke learning management system and annual formative clinical assessments for competency development.
• Opportunities for specialisation and development within a scale provider of primary care.
• Car benefit scheme for electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans.
• Discount cards.
• Employee wellbeing services including free yoga videos and a wellbeing app.

• Reception or customer care experience.
• Excellent communication skills.
• Basic PC skills (Word, Excel, email).
• Confidentiality and data security awareness.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.