Sales Administrator

Aftersales Administrator

Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke.  The successful candidate will be working alongside the dedicated aftersales team.

Responsibilities as an Aftersales Administrator:
Process aftersales enquiries, customer orders and complaints efficiently and professionally.

Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.

Coordinate with internal departments

Maintain accurate records of customer interaction, quote requests, certifications and documentation

Provide administration support to after-sales operations

Create and provide customer certification and documentation relating to equipment and compliance requirements.  

Requirements:

Proven administration experience

Excellent customer service

Strong attention to detail

Excellent organisation skills

Familiarity with CRM/ERP system is beneficial (Sage, SAP, Order Wise)

The Aftersales Administrator Role:

Starting salary of £26,000

Monday – Friday, 9am – 5pm

22 days annual leave plus bank holidays

Pension Scheme, Medical Cashplan

If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps