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Sales Administrator

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Key Recruitment Limited
Full Time position
Listed on 2026-08-26
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 13.45 GBP Hourly GBP 13.45 HOUR
Job Description & How to Apply Below
Sales Administrator
Basingstoke
Temp to Perm
£13.45

About the Role

An excellent opportunity has arisen for a Sales Administrator to join a busy and supportive team in Basingstoke.

This is a varied role suited to someone who enjoys working in a customer-focused environment and is confident managing a combination of sales administration, customer enquiries and general office responsibilities.

You will play an important role in supporting the day-to-day running of the branch, ensuring customer requests, orders and administrative tasks are handled accurately and efficiently.

Working hours - Monday to Friday 8:00am – 5:00pm (1-hour lunch)

Key Responsibilities

* Respond to customer enquiries by telephone, email and face-to-face, providing a professional and helpful service.

* Deal with customer concerns and complaints, resolving issues wherever possible and escalating more complex matters when required.

* Process customer orders, quotations, enquiries and returns accurately and within agreed timescales.

* Provide administrative and operational support to the General Manager.

* Complete data entry, reporting, filing and document management as required.

* Assist with maintaining branch compliance with relevant statutory, regulatory, health and safety and operational requirements.

* Support the wider sales team with general administration and customer-related activities.

* Take on additional administrative duties and tasks as required by the management team.

* Help ensure the smooth and efficient running of the branch through effective communication and organisation.

Candidate Skills

We are looking for an organised, proactive and customer-focused individual who can demonstrate:

* Excellent communication skills, both written and verbal.

* Strong organisational and time-management abilities.

* Good analytical skills and a methodical approach to work.

* Confidence working with data and an ability to identify and investigate issues.

* Strong attention to detail and a commitment to accuracy.

* Good working knowledge of Microsoft Office, particularly Excel and Word.

* The ability to manage competing priorities and remain calm under pressure.

* A practical, solutions-focused approach to resolving problems.

* The confidence to work independently and use your own initiative.

* A flexible attitude and willingness to support colleagues across the business.

* A positive and professional approach to customer service.

Benefits

* 25 days annual leave plus bank holidays

* Statutory pension scheme

* Performance-related bonus

* Share purchase scheme

* On-site parking

* Friendly, inclusive and supportive working environment

* Monday to Friday working hours with no weekend requirement

If you are an experienced administrator looking for a varied role within a busy, customer-focused environment, we would love to hear from you.

APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFO
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