Workshop Controller

Location Basingstoke Region Hampshire Category Peugeot - Basingstoke (SPB) (Service) Vacancy Type Permanent/Full Time Salary £37,000 - £52,000 OTE Competitive Salary (uncapped) Job Summary

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently looking for a Workshop Controller to join our established team at Snows Peugeot Basingstoke
.

As a Workshop Controller
, you will be responsible for ensuring that all the work to vehicles in the dealership is carried out appropriately by assigning jobs to vehicle technicians and liaising with other departments within the dealership.

Your day will include:

• Ensuring quality control by making sure the correct parts are ordered, conducting audits on the team’s work, and monitoring the general compliance.
• Helping in generating profit for the dealership.
• Managing and coaching the team of vehicle technicians and apprentices, making sure targets and business objectives are met.
• Working with colleagues and other departments to ensure a seamless service for customers.
• Scheduling work to meet customer needs, considering workshop targets, the complexity of each job and the availability of parts.
• Providing estimates for servicing and repairs and setting timescales.
• Assist technicians with technical challenges to identify solutions.
• Ensuring that all work complies with DVSA, health and safety standards, manufacturer policy, as well as Snows company standards.

• Relevant City & Guilds, BTEC or NVQ accreditation or equivalent.
• Previous experience within the automotive industry, particularly workshop control or technician.
• Good organisational and leadership skill with the ability to delegate and motivate the team.
• Strong IT skills.
• Attention to detail.
• Good Interpersonal skills – able to communicate well with customers and colleagues across different departments, both face-to-face and via email.
• Strong problem solving and decision-making skills with the ability to work under pressure.

• Competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, including Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20, 25, 30 years anniversary (Pro rata for part time employees).
• Birthday day off.
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• BEN – Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.
• Role dependant – tool box insurance / company car scheme / Uncapped earnings potential through commission or bonus structures.

08.00- 17.00 (30 minutes lunch)