Workshop Controller

Overview

Are you an experienced automotive professional seeking your next career opportunity? Our client, a reputable main car dealership in Basingstoke, Hampshire, is seeking a Workshop Controller to oversee workshop operations and drive exceptional customer service standards. This is an excellent chance for a skilled individual with a proven track record in workshop management to lead a busy service department.

• Basic salary of £32,000 with an uncapped OTE of £45,000
• Monday to Friday working hours, 8:00 am - 5:30 pm, with one hour for lunch
• No weekend work required
• Generous holiday entitlement
• Company car provided, including fuel card
• Opportunities for career progression and professional development
• Supportive workshop environment with high standards

• Manage and oversee daily workshop operations to optimise efficiency and productivity.
• Supervise and motivate workshop staff, fostering a team-oriented environment.
• Support and support technicians to meet technical and performance standards.
• Liaise with customers regarding vehicle repairs, providing clear communication and updates.
• Plan and schedule vehicle repairs, service jobs, and resource allocation.
• Ensure health and safety policies are effectively implemented within the workshop.
• Maintain accurate workshop records and monitor progress towards service targets.
• Contribute to continuous improvement initiatives within the workshop environment.

• Proven management experience within a busy automotive workshop.
• Prior experience as a Workshop Controller, Service Manager, or a similar supervisory role.
• Strong organisational skills with the ability to motivate and lead a team.
• In-depth knowledge of automotive repair procedures and workshop processes.
• Excellent communication skills, both with customers and team members.
• Committed to delivering high levels of customer satisfaction and technical excellence.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Basingstoke and Hampshire today to discover more about this fantastic opportunity.