Service Advisor

Our client, a well-established main car dealership in Basingstoke, is seeking an experienced Service Advisor to join its customer-focused front-of-house team. This Service Advisor vacancy offers strong earning potential, a professional working environment and the opportunity to develop a rewarding career within the motor trade.

- £27,000 basic salary plus bonus, with £36,000 OTE

- Company car and fuel card provided

- Monday to Friday, 8:00am–6:00pm

- Every other Saturday, 8:30am–12:30pm

- Supportive and customer-focused dealership environment

- Opportunity to work with an established automotive business

• As a Service Advisor, book customers into the service diary and manage appointments effectively
• Provide a professional and welcoming customer experience
• Process job cards accurately and efficiently
• Take payments for completed work
• Promote service plans and warranty products
• Meet and exceed monthly sales targets
• Increase sales and profitability through effective aftersales performance
• Maintain a clean, professional and well-organised working environment
• Ensure the dealership’s standards of professionalism and service quality are consistently maintained

• Previous automotive aftersales experience is essential for this Service Advisor position
• Strong customer service and communication skills
• Commercially focused with the ability to identify additional sales opportunities
• Confident handling payments, job cards and customer enquiries
• Motivated team player with a professional approach
• This opportunity is ideal for a commercially focused Service Advisor seeking a stable and rewarding role with an established dealership
• Applications are welcomed from an experienced Service Advisor with a strong customer-focused background