Operational Excellence Manager

Warehouse Process and Compliance Manager - (OEM
26.1)

Warehouse Process and Compliance Manager

Location

Job Description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

WHY JOIN US

We're transforming the future of our supply chain — and there's never been a more exciting time to join us. With major investment underway, we're rapidly expanding capacity across our network and building industry-leading facilities designed for the future.

The steel framework is already rising at our brand-new 1.3 million square foot automated National Distribution Centre in Daventry, while we near completion of the UK's most sustainable food depot at our impressive 390k square foot site in Avonmouth.

Behind these landmark developments and our existing network of sites are passionate teams driving innovation, scale, and transformation every day. Join us now and be part of a business shaping the future of logistics and supply chain operations.

SALARY AND BENEFITS

Shift Pattern: Monday
- Friday 37.5 hours per week

Location: Nationwide across the UK
- As there will be a travel requirement across our network, we are flexible with the location however your base location will be your closest site working in line with our hybrid working policy.

As part of your role, your benefits include:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days' annual leave plus bank holidays (rising with length of service)
• Private Medical Insurance
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme

Following organisational changes, we have an exciting opportunity for a Warehouse Process and Compliance Manager to join our newly established Central Warehouse team. In this newly created role, you'll lead the development of the 'One Gist Way' by driving warehouse standardisation, creating consistent operating procedures, and enhancing compliance systems across the network. You'll play a key role in delivering operational excellence through process optimisation, industrial engineering expertise, and scalable improvements that shape the future of our warehouse operations.

• Develop, write, and maintain all Warehouse Standard Operating Procedures (SOPs) to ensure clarity and consistency across operations.
• Manage the SOP governance process, including version control, approvals, audits, and document lifecycle.
• Design and implementation of centralised SOP and training record software.
• Maintain and enhance the Integrated Management System (IMS) in alignment with applicable standards.
• Define processes for the adoption of management through Manual Handling Equipment (MHE) telematics.
• Plan, coordinate, and support internal and external audits related to SOPs, MHE, and IMS.
• Facilitate continuous improvement workshops and root cause analysis sessions.
• Define and improve the efficiency of processes through time and motion studies.

WHAT WE’RE LOOKING FOR

Ideally, you'll have:

• Strong knowledge of Standard Operating Procedure development, document control, and workflow mapping.
• A background in industrial engineering and time study (preferred)
• Working familiarity with Material Handling Equipment programs, safety standards, and compliance expectations.
• Experience managing or maintaining an Integrated Management System aligned with ISO or similar standards.
• Strong project management skills with the ability to lead cross-functional initiatives.
• Proven experience in operational excellence, process improvement, or quality/operations management
  - Proficiency in Lean, Six Sigma, Kaizen, or similar methodologies (certification preferred).

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.