Contracts and Commissioning Administrator

Reports to:

Contract and Commissioning Strategy Manager

Team:
Operational Management Team

Salary: £28,000 - £32,000 per annum

Location:

Basingstoke - Hybrid (with occasional travel to office as required)

Hours:

37.5 hours per week

Skylight Psychiatry is a forward thinking, dynamic mental health service. We are a CQC registered service delivering person-centred assessment, care and support, with our ultimate aim being to improve the lives of people with neurodevelopmental conditions such as ADHD, Autism and Learning disabilities.

The Contracts and Commissioning Officer provides monitoring and support across Skylight's NHS and private service contracts. The postholder keeps accurate contract records and gathers the information operational leads need. They make sure contract activity is consistent with contractual, commissioner, and regulatory requirements.

The role suits someone with a contracting background who is confident working with internal teams, and who can manage competing deadlines with minimal supervision.

• Monitor NHS and private service contracts across the organisation.

• Monitor activity against Indicative Activity Plans (IAPs) and flag over- or under-performance early to the Contract and Commissioning Strategy Manager.

• Support the monitoring of KPIs and other contract performance reporting.

• Track contract start, renewal, variation and expiry dates, and maintain a forward calendar of contractual deadlines.

• Monitor compliance with NHS Standard Contract requirements, including information schedules, reporting deadlines and national data submissions where applicable.

• Monitor referral, waiting time, and access data across NHS and private pathways to support contract reporting.

• Maintain awareness of national and ICB policy changes affecting Right to Choose and contracted services and summarise their impact for operational leads.

• Support with private and supplier contracts as requested.

• Prepare information packs for contract review meetings with ICBs and other commissioners.

• Record and track actions from contract meetings through to completion.

• Support the response to activity queries, challenges, and information requests from commissioners, keeping a clear audit trail.

• Provide timely responses to internal and external contract enquiries.

• Share, update, and communicate contractual information with internal teams and colleagues.

• Support the drafting and review of NHS and private service contracts.

• Support the implementation and tracking of new 2027/28 Indicative Activity Plans.

• Monitor procurement portals and tender notices for relevant opportunities, including those run under the Provider Selection Regime.

• Collate information for procurements and share it with internal leads, schedule internal meetings to review progress, and prepare bids in the correct format for final review by the leadership team.

• Support the collation of evidence and policies needed for new contract applications and accreditation, tracking actions, and deadlines.

• Keep a library of reusable bid content (policies, certificates, case studies and insurance documents) up to date.

• Act as a point of contact for teams, responding effectively to complex stakeholder queries and passing information to the appropriate team members sensitively and autonomously.

• Ensure urgent and confidential communications are received and distributed to the relevant parties in a timely manner.

• Manage diaries, gather information, and make enquiries as needed.

• Service meetings, including preparing agendas and minutes and following up on actions.

• Prepare internal contract KPIs for the leadership team each month.

• Support the management team with ad-hoc administrative tasks and projects.

• Adapt to changing service demands and provide support across administrative functions as required.

• Manage the contracts database and keep shared internal contract resources up to date.

• Record and track ICB funding, policy and guidance requirements.

• Support Finance colleagues with invoicing, including titration invoicing where required.

• Support and monitor monthly ICB invoicing.

• Reconcile activity data against invoices before submission and provide supporting backing data to commissioners.

• Track payments, outstanding invoices and disputed or rejected claims, working with…