Community and Partner Trainer; non-clinical

Role title Community & Partner Trainer (non-clinical) - Vaccination Outreach Location(s) The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.

Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established. This role will be employed by One Care but seconded to Sirona.

• Use a structured approach to develop and deliver a needs based schedule of training in regards to vaccination best practice and vaccination education to: general practice, Sirona, VCSE organisations and under served populations.
• Work with the Vaccination Outreach Service Manager to ensure alignment of delivery with strategic goals of the service.
• Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.
• Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum.
• Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies.
• Ensure quality assurance processes are embedded throughout the service lifecycle.

• Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved.
• Participate in service meetings, workshops, and steering groups to drive progress and resolve challenges.
• Build strong relationships with internal teams, external partners, and system stakeholders.

• Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries.
• Evaluate service outcomes against KPIs and strategic objectives.
• Lead post-service reviews and lessons learned exercises to inform future initiatives.

• Design and implement change management strategies to support adoption and sustainability.
• Deliver training, workshops, and communications to support users and stakeholders.
• Monitor change impact and adjust plans to ensure successful embedding of new practices.

• Ensure all service activities comply with relevant legislation, policies and standards
• Maintain accurate documentation and audit trails.

• Experience of working with a wider range of stakeholders to understand need
• Experience of designing and delivering training packages to a diverse group of stakeholders
• Robust and up to date understanding of vaccination delivery best practice in an outreach setting
• Experience of working with the VCSE sector
• A working knowledge of underserved populations and some of the barriers to engagement with health care services
• At least 2 years demonstrable experience managing services from initiation to closure
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
• Strong track record in risk management, resource planning, and performance monitoring
• Experience using service management software and tools
• A valid driving licence and access to a car, with the ability to travel across BNSSG as required.

• Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
• Experience in budget management and financial reporting

• Ability to identify issues early and develop effective solutions quickly.
• Confident in making informed decisions and taking ownership of outcomes.
• Able to interpret data and metrics to inform decisions and improve service outcomes.
• Ability to work well with others, to promotes teamwork, and foster a positive working environment
• Ability to articulate and advocate the value of collaborative working
• Positive and proactive attitude towards innovation and change
• Strong communication and stakeholder management skills
• Capable of working autonomously with minimal supervision
• Excellent oral and written communication skills
• Excellent interpersonal skills to establish trust and rapport
• Ability to present concise and considered information
• Resilient, adaptable, and skilled at navigating complex change
• Ability to use judgement to solve complex problems
• Strong organisational skills and confident in…