Parts Advisor

Location : PHL UK LTD, Ford Farm Estate, Ford Ln, Upton Grey, Basingstoke, RG25 2RP

Hours :
Monday to Friday, 08 : 00 - 17 : 00

PHL UK LTD is looking for a proactive and organised Parts Advisor to join our team. This key role involves providing essential support to the parts department, assisting with customer inquiries, managing orders, and helping to maintain smooth operations across the business. You will be working closely with suppliers, customers, and various internal departments, ensuring efficient service and timely responses.

• Assist the Parts Manager with daily operational tasks and ensure the smooth running of the parts department
• Communicate effectively with suppliers to obtain the best prices and delivery times for parts
• Respond to customer and supplier queries via phone and email, offering excellent customer service at all times
• Manage incoming orders and ensure returns are processed efficiently
• Work closely with the service and workshop departments to ensure parts are delivered as needed

Provide occasional support to the Service Department when required, while maintaining ...