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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Hybrid Customer Experience Advisor

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: VIVID
Full Time, Part Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading housing management organization is seeking Customer Experience Advisors for their contact centre in Basingstoke. The role offers part-time hours with opportunities for hybrid working after training. Responsibilities include managing inbound customer calls and ensuring excellent service delivery. Ideal candidates will possess strong customer service skills and the ability to handle complex inquiries. Employees enjoy a supportive culture and various benefits such as 26 days holiday, private medical insurance, and a contributory pension.
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