More jobs:
Customer Service Administrator
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-02-14
Listing for:
Pertemps Basingstoke
Full Time, Seasonal/Temporary
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Pertemps is currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. The position works on a 4 on, 4 off shift pattern from 7am to 7pm.
Responsibilities- Answering telephone calls and emails
- Logging queries on the company's CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collating information and updating business system
- Chasing internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
- £12.70 per hour
- 4 on, 4 off shift pattern (7am - 7pm)
- Temp to permanent position
If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
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