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Customer Success Mgr./ CSM Customer Service Rep Technical Support HelpDesk/Support

Post-Completion Customer Experience Lead

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Miller Homes
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading home builder in Basingstoke is looking for a Customer Support Manager to oversee the post-sale customer journey. This role involves ensuring customer satisfaction, managing remediation processes, and coordinating with various teams to address client needs. The ideal candidate will possess strong communication skills, experience in customer service, and a good understanding of technical requirements in the homebuilding sector. This position offers the chance to shape customer experiences in a reputable company.
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