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Customer Service Rep Customer Success Mgr./ CSM

Retailer Onboarding & Support Specialist

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Castle Trust Group
Full Time position
Listed on 2026-05-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Castle Trust Group is looking for a Retailer Support Advisor in Basingstoke. The successful candidate will handle retailer enquiries, support onboarding and training, and manage operational tasks essential for retailer relationships. Applicants should have prior customer service experience, strong communication abilities, and attention to detail. The role is full-time, and the company offers competitive perks, including a performance bonus and private healthcare.
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