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HelpDesk/Support Technical Support

Service Assurance Specialist: SLA Champion & Client Support

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: SCG Connected
Full Time position
Listed on 2026-05-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
SCG Connected in Basingstoke is looking for a dedicated customer support professional to enhance their Service Assurance team. The successful candidate will effectively assist customers, ensuring exceptional service while managing processes and coordinating resolutions with internal teams. Candidates must exhibit strong communication and problem-solving skills and be IT literate. Benefits include up to 25 days holiday, an additional day off for birthdays, and free onsite parking, making this a supportive and rewarding workplace.
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