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Customer Service Lead – Handover & Warranty Care

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Wates Smartspace
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 45000 GBP Yearly GBP 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Wates Smartspace in Basingstoke is looking for a Customer Service Manager to lead the geographical Customer Service team and ensure efficient service delivery throughout the warranty period. The ideal candidate will excel in building customer relationships and managing complaints to enhance service quality.

This role requires exceptional customer service skills and the ability to produce reports that inform the business of customer issues. Join a diverse, supportive team and progress your career in a renowned company focused on quality and customer care.

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