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Customer Complaints Specialist – Hybrid – Outcomes

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: SNG (Sovereign Network Group)
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27540 - 31000 GBP Yearly GBP 27540.00 31000.00 YEAR
Job Description & How to Apply Below
Position: Customer Complaints Specialist – Hybrid – Positive Outcomes

SNG (Sovereign Network Group) in Basingstoke is seeking a Customer Complaints Specialist to join their team. This role involves owning customer complaints from start to resolution, ensuring positive outcomes through strong communication and collaboration.

The position is hybrid, with 2 days in office, and offers great benefits including 25 days holiday plus bank holidays, matched pension scheme, and health insurance options. Join SNG and make an impact on customers' lives!

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