Customer Experience Manager
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-07-20
Listing for:
Wates Group
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Wates Group is seeking a Customer Service Manager for the Southern region to lead a customer‑centric team and ensure a high‑quality service through the warranty period and beyond.
You will coordinate with site teams and subcontractors, address snagging issues at handover, and drive improvements in customer experience across housing projects. DBS checks apply on offer stage, with a commitment to excellence and continuous improvement.
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