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Customer Success Manager — Retention & Growth; SaaS

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Once For All
Full Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 50000 GBP Yearly GBP 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager — Retention & Growth (SaaS)

Once For All is a fast-growing cloud-based SaaS provider helping organisations manage supply chain governance, risk and compliance. We are seeking a Customer Success Manager to own renewals and deepen engagement with our growing customer base in the UK.

You will build strong relationships, guide customers through onboarding, train users, monitor adoption, and work with Product and Sales to maximize value and retention.

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