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Customer Service Coordinator: Fast-Paced Housing Support

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Vistry Group
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Vistry Group is seeking a Customer Service Coordinator for our Basingstoke site. You will liaise with customers, partners, technicians and subcontractors to close service cases within SLA and ensure timely completion. You will handle complaints by phone or email and appoint contractors for snagging or defects in homes.

We value in-person collaboration and strong team culture, with flexible working where possible. The role offers a competitive salary, annual bonus, and a range of benefits.

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