Customer Service Administrator
Job in
Basingstoke, Hampshire County, L337TJ, England, UK
Listed on 2026-09-10
Listing for:
Pertemps Basingstoke
Full Time, Seasonal/Temporary, Contract
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
Tuesday to Saturday: 13:30–22:00 Sunday to Thursday: 13:30–22:00 Responsibilities as a Helpdesk / Customer Service Administrator:
Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position:
Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages
The Role:
£12.71 per hour Temp to permanent position If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch
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