Customer Complaints & Resolution Specialist
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Banking & Finance
Sovereign Network Group in Basingstoke is seeking a Customer Specialist to join the Complaints Team on a full-time, permanent basis. You will manage each case from initial complaint through to resolution, staying customer-focused throughout and coordinating with internal teams and third parties to ensure timely, fair outcomes.
In this busy role, you’ll engage with customers to understand impact, prioritise caseload, and provide regular progress updates.
The Customer Complaints & Resolution Specialist role at SNG (Sovereign Network Group) is now open for applications in Basingstoke, England, United Kingdom.
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This posting is for the Customer Complaints & Resolution Specialist role at SNG (Sovereign Network Group), based in Basingstoke, England, United Kingdom.
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