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Service Reception Manager
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listing for:
Silcom Recruitment
Full Time
position
Listed on 2026-11-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
We have a new and exciting vacancy to join a great client of ours as a Service Reception Manager for a busy dealership, based in Basingstoke. Reporting to the Aftersales Manager, you will be responsible for the following:
Role & Responsibilities- Responsible for the day to day management of Service Reception, ensuring correct processes are followed and targets are achieved
- Providing an exceptional level of customer care and satisfaction
- Have at least 2 years’ experience in a Franchised Dealership, working in a similar role.
- Managing the bookings process for servicing and repairs
- Have high energy and bring a positive influence to the service department
- Interacting with customers face to face, over the phone and digitally
- Selling additional products and services
Up to £27,000 Basic Salary, OTE £35,000 + great company benefits.
Monday to Friday 08:00 - 18:00.Saturday morning cover only in the absence of Service Advisors.
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.
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