Access to Health Records Officer

The Access to Health Records Department is responsible for responding to subject access requests (SARs) from patients, solicitors, Police, and other agencies requiring copies of patients’ health care records in a timely manner in line with the General Data Protection Regulations (GDPR) 2018.

The post holder will work as part of a small team, under the supervision and management of the Health Records Administration manager, ensuring all enquiries are responded to by maintaining a central record of request within an online portal, accurately accessing and proofing records ready for dispatch. Communicating with requestors via telephone and email.

The role will also require a good eye to detail when pulling patient information together using our online electronic document management system to support with the request that has been submitted.

Our values help us in what we do and how we do it. It is important that you understand and use these values throughout your employment with the Trust to define and develop our culture.

• Compassionate, caring about our patients.
• Accountable and responsible, always looking to improve.
• Respectful for all and show integrity in everything. Encouraging and challenging each other to always do our best.

For further details / informal visits contact:
Name:
Victoria Wilkinson

Job title:

Health Records Administration Manager
Email address:
Vi
Telephone number:

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