Pathology Receptionist

Pathology Receptionist

The closing date is 05 July 2026

To answer phone calls for appointments and general enquiries efficiently to support patients to use the phlebotomy service.

To welcome patients, visitors and couriers to the Pathology Department at Basingstoke hospital, especially those attending for blood test, and signpost and troubleshoot, ensuring high levels of customer care and satisfaction.

To manage couriers, pick up and deliveries by informing the relevant Pathology staff of their arrival.

Applicants must be able to work 12:00-17:00 Mon-Fri

• Booking phone appointments for patients
• Assisting visitors, couriers and patients attending the department
• Attending the admin team meetings to discuss service improvement
• This job requires good customer service and communication skills as well as the ability to multi-task and prioritise work

• Evidence of previous customer service experience within healthcare environment
• Previous administrative experience within healthcare environment
• Ability to multi-task
• Ability to prioritise workload

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hampshire Hospitals NHS Foundation Trust