Mental Health Transport Technician

Mental Health Transport Technician – Basingstoke - Hampshire

Aldermaston Road, Basingstoke, RG24 9RH
, UNITED KINGDOM

Does your work need meaning not just movement?

At Secure
24, this role is about people. We support them and help them through some of the toughest moments of their lives. As a Mental Health Transport Technician
, you'll be on the front lines of compassionate care whilst transporting and supporting vulnerable individuals with dignity, respect, and professionalism.

Pay: £12.71 - £14.71 per hour
Shifts: 4 on / 4 off (Full Time)

At Secure 24, you will support individuals experiencing acute mental health crisis. Not only during transport, but often while supporting them in a Section 136 suite (Place of Safety) for prolonged periods.

This is a challenging, emotionally demanding role that requires patience, emotional regulation, and the ability to remain calm and professional in difficult environments.

This role includes both transport and static patient support. On some shifts, you may:

Transport individuals under the Mental Health Act or in crisis, working alongside police and mental health professionals to safely move patients between hospitals and from their home to a place of safety.

Remain with patients in a Section 136 suite, sometimes for several hours or the full shift.

Support individuals who may be distressed, withdrawn, agitated or emotionally overwhelmed.

Maintain professional boundaries while offering reassurance, calm presence and dignity.

Work in close partnership with clinical staff while following Secure
24 procedures.

Use de-escalation skills and, when required, physical intervention techniques (fully trained).

Accurately record observations and handovers.

Working in a trained crew on two or more driving and escorting patients in our specially designed vehicles to ensure our patients and safety and security.

Living our 4 core values:
Preserve Life, Prevent Harm, Promote Recovery, Provide Comfort.

This role is not always fast-paced or physically active. Much of the work is about emotional containment, vigilance and resilience.

This role is for people who:

Are calm, patient, and emotionally resilient.

Can sit with distress without needing to “fix” it.

Are comfortable with unpredictability and uncertainty.

Can follow clear boundaries and professional expectations.

Understand this is not just a driving job.

If you are looking for constant action or minimal patient contact, this role may not be the right fit (and that’s okay!)

If you have made it this far in the job advert, we want to hear from you! Keep reading to find out what you will receive in return for your employment.

£12.71/hour starting rate (detailed breakdown below)

Enhanced pay for time in suite, nights and paid overtime (no banked hours).

Fixed 4-on / 4-off rota (Better work-life balance).

De-escalation & Physical Intervention

Emergency First Aid

Ongoing mentoring and operational support.

Employee Assistance Programme.

Blue Light Card eligibility.

Company pension.

Uniform & PPE.

Day rate: £12.71 per hour (9am–6pm, Monday to Friday)

Night rate: £13.71 per hour (6pm–9am, Monday to Friday)

Weekend rate: £13.71 per hour (all day Saturday and Sunday)

Suite time: additional £1 per hour on top of the applicable rate

Full UK manual driving license (held 2+ years, max 6 points).

Ability to remain calm under pressure.

Physical fitness appropriate to the role.

Willingness to work closely with people in acute mental distress.

Team-focused mindset.

Healthcare or care experience is helpful but not essential. We train the right people properly.

Teams interview.

Mandatory 3-day practical training, plus a 1-day induction

Mentored shifts with experienced staff.

(Subject to Enhanced DBS and reference checks)

Successful applicants must be available to attend all mandatory training and induction dates
, which are as follows:

This role can be emotionally heavy but it is also meaningful, respected, and vital.

If you want work that genuinely matters and you are prepared for the realities of mental health crisis support, we want to hear from you.

• Have you held a full UK manual driving license for 2 or more years?
• Do you have more than 6 points on your license?
• Are you available to work nights and weekends?