Business Analyst IT

Are you a detail-driven problem solver with a passion for turning ideas into solutions?

Reassured is looking for a confident and detail-driven Business Analyst to join our growing IT team. This role sits at the heart of our delivery function, working closely with stakeholders across the business to shape solutions that genuinely add value.

If you enjoy getting into the detail, asking the right questions, and turning complex ideas into clear, actionable plans, you’ll fit right in.

What you will be doing:

• Partnering with stakeholders across the business to elicit, analyse and document requirements for systems and software enhancements
• Translating business needs into high-quality user stories with clear acceptance criteria
• Creating “as-is” and “to-be” process documentation to support change and improvement
• Managing and refining product backlogs, supporting prioritisation and delivery planning
• Acting as the bridge between business and IT teams, providing clarity and direction throughout delivery
• Facilitating workshops and discussions to drive alignment and decision making
• Supporting User Acceptance Testing, including test case creation and defect resolution
• Monitoring scope and identifying risks to ensure delivery stays aligned to business objectives
• Contributing to continuous improvement within the BA function and wider change activity

What we are looking for:

• Proven experience working as a Business Analyst in a delivery-focused environment
• Strong requirements engineering and documentation skills
• Experience writing user stories and acceptance criteria
• Confident stakeholder management with the ability to challenge and influence
• Excellent analytical, problem-solving and organisational skills
• Experience working in Agile environments (Scrum or Kanban)
• Familiarity with tools like JIRA and Confluence
• A proactive mindset with a focus on delivering real business value

Nice to have:

• Experience in Financial Services or a regulated environment
• SQL or basic data analysis skills
  
  Understanding of systems architecture or technical design
• Relevant qualifications such as BCS Business Analysis or Scrum Product Owner

Why Reassured?

What you do at Reassured matters. You’ll be part of a successful, award-winning and growing company that values your contribution and offers recognition through company-wide incentives and opportunities to get involved in meaningful work.

Benefits include:

• Enhanced annual leave with length of service
• Enhanced maternity benefit
• Employee Assistance Programme
• Medical cash plan
• Virtual GP
• Death in service (3x your basic salary)
• Discounted Life Insurance and Critical Illness Cover
• Free parking
• Referral scheme (up to £2,400 a year per referral)
• Incentives, including annual trips abroad

Ready to make an impact? Apply now and help us deliver smarter, better solutions for our customers.