Senior Director, PartnerFirst & eCommerce Europe - Hybrid

## Sr. Director, Partner First and eCommerce, Europe Apply locations:
Basingstoke, United Kingdom:
Bracknell, United Kingdom:
Barcelona, Spaintime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R49607#
** Shaping digital platforms, partner value and commercial growth at scale.
** TD SYNNEX is seeking an experienced Senior Director to be the business lead for Partner First and eCommerce across Europe - a
** strategic**,
** high‐impact
** role spanning two critical areas of our European business.

Working closely with
** European leadership**,
** global teams**,
** IT**,
** Digital and Marketing**, you’ll define and deliver a cohesive Partner First strategy while setting the commercial direction for our European eCommerce platform. Your focus will be on
** platform adoption**,
** monetisation**,
** conversion**,
** profitability**,
** customer experience and successful market engagement**, ensuring our digital capabilities continue to innovate and evolve to deliver meaningful business outcomes.

We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates
** diverse perspectives**, and believes that great leadership starts with listening.

If you’re passionate about
** collaboration**, building strong relationships, and delivering results with
** accountability
* * and clear
** communication**, this is your opportunity to make a real impact.#
** Why You’ll Love Working Here
** Here are some of our perks but what really sets us apart is the way we work together. We work with trust and transparency, and we take care of the things that really count.
* Hybrid working.
* Business Resource Groups supporting inclusion and belonging.
* Clear progression paths and benchmarked salaries.
* A culture that values every voice and celebrates diverse perspectives.
* These values drive everything we do, they’re not just posters on the wall:
* ** Own it**
* ** Grow and Win**
* ** Dare to Go**
* ** Do the Right Thing
** We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.#
** What you’ll be doing
** Partner First leadership
* Define and evolve the key pillars of the Partner First transformation across Europe.
* Ensure continuous execution of a compelling and competitive Partner First value proposition and digital experience.
* Partner closely with IT, Digital BU, regional digital leaders and central Marketing to align vision, strategy, market positioning and delivery.
* Establish clear governance and business work streams to drive ongoing evolution and innovation across the organisation.
* Build and lead a forum of platform experience leaders to share best practice and drive a cohesive UX and design approach.eCommerce strategy & execution
* Develop and lead the commercial strategy for the European eCommerce platform.
* Drive improved CSAT, utilisation, monetisation, conversion and profitability.
* Partner with IT leadership to align development, UX, product management and analytics with platform strategy and benefits focus.
* Influence regional e‐business and marketing teams to increase platform adoption, user sessions and digital revenue.
* Govern new development requests to ensure they are harmonised, within budget and deliver material impact on schedule.

Executive engagement
* Report progress, challenges and outcomes to senior executives.
* Act as a visible advocate for platform strategy and value across the wider business.
* Ensure clarity of project status and support executive engagement around any risks and issues on planning and delivery#
** What you’ll bring
*** Really relevant professional experience.
* Experience leading teams and influencing senior stakeholders.
* Strong understanding of some, or all, of the following: IT industry, eCommerce, digital platforms, project management, customer experience, marketing and monetisation.
* A strategic, commercial mindset with the ability to translate vision into execution.
* Confidence operating in complex, matrixed, international environments.##
** Ready to make an impact?
** If you’re excited by shaping strategy at scale, building meaningful partnerships and…