Cloud Technical Lead - VCF - DV Cleared

Cloud Technical Lead - VCF. Must have an Active DV Clearance.

The position is ideal for an experienced cloud professional with strong VMware expertise who enjoys leading technical teams and solving complex infrastructure challenges.

• Lead technical activities across cloud infrastructure and support services.
• Respond to complex escalations from 2nd Line support teams.
• Monitor systems using event management tooling and resolve technical incidents.
• Deliver planned infrastructure changes through established change management processes.
• Carry out readiness assessments for new services entering production.
• Produce and maintain technical documentation including Work Instructions and Patching Schedules.
• Provide technical leadership and guidance to engineering teams.
• Support continual service improvement and operational excellence.

• Strong experience administering VMware Cloud Foundation (VCF). This is essential.
• Extensive experience across the VMware stack including VCF, vCenter, ESXi, NSX, SDDC Manager, and vCloud Director.
• Significant VMware administration and support experience.
• Experience with event management tools such as SCOM and Aria Operations.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience providing technical leadership within infrastructure environments.
• Automation and scripting experience using Power Shell.
• Windows Server administration experience.
• Experience with software distribution tools such as MECM.
• Good understanding of ITSM processes and service management best practice.
• Experience working within highly secure environments.