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Hybrid Desktop Support Analyst – 2nd Line, Path
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-07-17
Listing for:
JLA Resourcing Ltd
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
JLA Resourcing Ltd in Basingstoke is seeking a Desktop Support Analyst / 2nd Line Service Desk Analyst to provide 2nd line support for around 200 users in a fast-growing business. The role is hybrid with three days in the office and two from home, requiring confident communication up to C-Suite and strong ownership of issues.
You'll handle Windows 11, Office 365, Intune/Autopilot/SCCM, Azure AD, mobile devices, basic networking, patching, and service desk tools like Jira or Service Now.
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