Identity & Access Manager

Location:
Basingstoke (hybrid working 3 office days per week)

Employment Type:
Permanent, full time

Additional Benefits:
Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Identity & Access Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

Lead the transformation of identity security at one of the UK’s most trusted brands

Identity is central to secure digital transformation, and at The AA we are investing in the future of our Identity and Access Management capability. We are looking for an Identity & Access Manager to help shape that journey.

This is a strategic opportunity to lead the evolution of our enterprise IAM capability, driving governance, technical direction and measurable security outcomes across a complex technology landscape. Working closely with senior technology and business leaders, you will help ensure our identity services remain secure, scalable and aligned to the needs of a modern organisation.

Whether you are already leading an IAM function or are an experienced senior specialist ready to step into your first people leadership role, this is a chance to make a genuine impact on a growing cyber security team. You will help shape enterprise technology decisions and influence how identity security evolves across one of the UK’s most recognised brands.

• Lead the ongoing transformation and maturity of The AA’s Identity & Access Management capability, defining strategy, governance, standards and technical direction.
• Shape and deliver the IAM roadmap, ensuring identity services support business priorities, regulatory expectations and evolving cyber security risks.
• Act as the senior authority for identity security, influencing executive stakeholders, technology leaders, architects, suppliers and delivery teams to drive secure outcomes.
• Lead the development of modern identity capabilities across areas including privileged access, identity governance, Zero Trust, non-human identities and cloud-based authentication.
• Establish effective governance, assurance and reporting that demonstrates control effectiveness while driving continual improvement across the IAM estate.
• Lead and develop a growing IAM capability, coaching technical specialists and creating an environment where expertise and innovation can thrive.

• Strong experience within cyber security, with significant expertise in Identity & Access Management gained within a complex enterprise environment.
• A proven track record of leading or driving IAM transformation, delivering improvements to capability, governance or operating models rather than simply supporting an already mature environment.
• Excellent executive stakeholder management skills, with the ability to influence senior business and technology leaders, balancing security requirements with commercial and operational priorities.
• Strong knowledge of modern IAM technologies and principles, including Microsoft Entra , identity governance, privileged access, Zero Trust and cloud identity services.
• Good understanding of non-human identity, including service accounts, workload identities, machine identities or related governance, with an appreciation of its growing importance within modern security architectures.
• Experience leading, mentoring or coaching technical professionals, or the ambition and capability to step into your first formal people leadership role.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have…